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25th Anniversary 1981-2006

Media

Further information on our training classes and IPTV User's Guides.

M2S2 Training Classes

Broadband Technology and Selling Skills A review of the video product training and sales skills, including sample pages from the Competitive Toolkit.

Selling Skills A general brochure detailing Selling Skills training with a list of many of the telco products offered with it.

Advanced Selling Skills Train your front-line employees how to overcome customer objections and indifference Premium Customer Service Students learn to communicate effectively, listen attentively, understand customer relationships, and how to deal with difficult or irrate customers

Coaching Management-oriented training to keep selling skills sharp and continue to promote premium customer service.

DSL Product Training Our Overview of DSL and Customized DSL product training. This, combined with our Selling Skills training, has been one of our most popular and most effective classes.

MS Communications IPTV User's Guides

Overall Brochure If you are not sure what middleware you will be using, or just want a good overview of what MS Communications IPTV User's Guides offer you and your customers, this is a great place to start. In Acrobat Reader format

Minerva Networks IPTV User's Guide

Features and Benefits Brochure In Acrobat Reader format Purchasing Options In Microsoft Word format

3.x Users Guide Sampler In Acrobat Reader format.

2.x Users Guide Sampler In Acrobat Reader format.

NSN Myrio Interactive IPTV User's Guide

Features and Benefits Brochure In Acrobat Reader format

Purchasing Options In Microsoft Word format
Users Guide Sampler In Acrobat Reader format.

Motorola/Next Level Communications Remote User's Guide

Features and Benefits Brochure with Order Form In Acrobat Reader format
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